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1. Avaya Digital Journey

  • Published: 2 years ago
  • Duration: 0:49
  • By
Avaya Digital Journey

Start your Digital Journey today with the help of Avaya.


2. Avaya Digital Customer Journey Analytics

  • Published: 2 years ago
  • Duration: 2:23
  • By
Avaya Digital Customer Journey Analytics

See how Avaya help you build and deliver a seamless omnichannel digital customer experience.


3. Avaya Digital Customer Journey

  • Published: 2 years ago
  • Duration: 2:33
  • By
Avaya Digital Customer Journey

Avaya demonstrating the Digital Customer Journey of client engagement. The demonstration shows an example of how the ...


4. Avaya Oceana - Managing the Customer Journey

  • Published: 1 year ago
  • Duration: 0:46
  • By
Avaya Oceana - Managing the Customer Journey

Avaya Oceana gives your agents a complete picture of each customer's journey. This 45-second video provides a quick overview ...


5. SMART Utilities: Omnichannel Customer Experience Management from Avaya

  • Published: 1 year ago
  • Duration: 4:36
  • By
SMART Utilities: Omnichannel Customer Experience Management from Avaya

See how Avaya delivers seamless customer experience. This example highlights the journey a customer would undertake, ...


6. Avaya Digital Customer Journey Speach Analytics

  • Published: 2 years ago
  • Duration: 3:26
  • By
Avaya Digital Customer Journey Speach Analytics

Knowing why the customer is contacting the agent is one of the best ways that Avaya demonstrated during Gitex to optimize the ...


7. Elevate Your Customer Experience with Avaya

  • Published: 9 months ago
  • Duration: 2:26
  • By
Elevate Your Customer Experience with Avaya

Elevating your customer experience isn't something that happens overnight. It's a 5 step process that starts with strategy, goal ...


8. Avaya - Everything You Need To Know About Customer Experience for the Digital Age

  • Published: 1 year ago
  • Duration: 7:08
  • By
Avaya - Everything You Need To Know About Customer Experience for the Digital Age

Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and ...



10. The Customer Experience Journey in Digital Disruptive Business Models

  • Published: 2 years ago
  • Duration: 57:54
  • By
The Customer Experience Journey in Digital Disruptive Business Models

This webinar in the series The Business Context for Open Platform 3.0™ looks at customer experience journeys from a business ...


11. Avaya CX Solutions in a Digital Transformation Era

  • Published: 8 months ago
  • Duration: 4:34
  • By
Avaya CX Solutions in a Digital Transformation Era

Avaya Oceana, a customer experience solution, delivers smart, simple, personal experiences to any customer on any channel.



13. Customer Engagement in the Digital Age - Presented by Plantronics and Avaya

  • Published: 2 years ago
  • Duration: 3:16
  • By
Customer Engagement in the Digital Age - Presented by Plantronics and Avaya

"Listen in as Plantronics Executive Vice President and Chief Commercial Officer Joe Burton and Avaya CTO Laurent Philonenko ...


14. Avaya Hospitality Solutions - The Future of Customer Experience

  • Published: 10 months ago
  • Duration: 3:56
  • By
Avaya Hospitality Solutions - The Future of Customer Experience

See a glimpse of the guest experience in today's digital world. Learn more about Avaya Hospitality Solutions here: ...


15. Avaya @Gitex 2016: Dave O'Shaughnessy describing Digital Customer Journey in Healthcare

  • Published: 1 year ago
  • Duration: 6:49
  • By
Avaya @Gitex 2016: Dave O'Shaughnessy describing Digital Customer Journey in Healthcare

With Avaya being present at Gitex 2016 in Dubai, we were showcasing a lot of the innovation potential that become available as ...


16. This is Avaya Oceana: Personalized Customer Journey Map

  • Published: 10 months ago
  • Duration: 2:12
  • By
This is Avaya Oceana: Personalized Customer Journey Map

Frost & Sullivan Principal Analyst Nancy Jamison and Avaya VP of Engagement Applications Yogen Patel discuss interactive, ...


17. Avaya Oceana | Multi-touch Customer Experience

  • Published: 1 year ago
  • Duration: 4:38
  • By
Avaya Oceana | Multi-touch Customer Experience

Avaya Oceana™ is an entirely new way to design, deliver and manage your customer engagements. Watch this video for an ...


18. Avaya Oceana Solution - Redefine Omnichannel Customer & Employee Engagement

  • Published: 1 year ago
  • Duration: 9:28
  • By
Avaya Oceana Solution - Redefine Omnichannel Customer & Employee Engagement

This video takes you through the customer journey using the Avaya Oceana Solution. Learn more at ...


19. Customer Journey Demo Overview

  • Published: 2 years ago
  • Duration: 2:04
  • By
Customer Journey Demo Overview

Overview of Customer Journey Demo.


20. The customer journey—How to bring excellence to every touchpoint

  • Published: 1 year ago
  • Duration: 3:22
  • By
The customer journey—How to bring excellence to every touchpoint

Engage, nurture, convert, repeat—See how you can deliver customer experience excellence along the entire customer journey ...