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1. AI 2020: The Future of Customer Experience... in 2 Minutes!

  • Published: 8 months ago
  • Duration: 2:05
  • By
AI 2020: The Future of Customer Experience... in 2 Minutes!

Download your free copy of the full report here: http://bit.ly/CXNAI The age of artificial intelligence (AI) has arrived and is on the ...


2. How artificial intelligence (AI) will influence customer experience in 6 levels

  • Published: 7 months ago
  • Duration: 7:42
  • By
How artificial intelligence (AI) will influence customer experience in 6 levels

Artificial Intelligence (AI) will have a huge impact on customer experience. In this video I describe in six levels how artificial ...


3. 10 Customer Experience Examples Of Artificial Intelligence

  • Published: 4 months ago
  • Duration: 0:56
  • By
10 Customer Experience Examples Of Artificial Intelligence

An article posted on Forbes by Blake Morgan, Customer Experience Futurist goes through 10 Customer Experience Examples Of ...


4. 6 Ways Artificial Intelligence Can Skyrocket Customer Experience

  • Published: 10 months ago
  • Duration: 1:06
  • By
6 Ways Artificial Intelligence Can Skyrocket Customer Experience

6 Ways Artificial Intelligence Can Skyrocket Customer Experience • Robotic Process Automation to accelerate digital service ...


5. 2020 Vision – the Future of Customer Experience

  • Published: 1 year ago
  • Duration: 0:42
  • By
2020 Vision – the Future of Customer Experience

Recent Oracle Customer Experience (CX) research reveals that virtual customer interactions are set to surge by 2020, ...


6. Customer Experience 2020

  • Published: 9 months ago
  • Duration: 1:11
  • By
Customer Experience 2020

La presentazione dell'evento dedicato alla Customer Experience - Milano 12 ottobre 2017 ...


7. TrendWatching Quarterly | Future of Customer Experience Trailer

  • Published: 11 months ago
  • Duration: 2:22
  • By
TrendWatching Quarterly | Future of Customer Experience Trailer

Read The Future of Customer Experience here: http://hubs.ly/H07R5xV0 Download The Future of CX Canvas here: ...


8. How Ubank uses AI to enhance their customers experience

  • Published: 7 months ago
  • Duration: 2:34
  • By
How Ubank uses AI to enhance their customers experience

At our #Digitalks event on "AI and the impact on personalised experiences" Michelle Zamora, Head of Marketing at IBM Watson ...


9. The future of customer experience

  • Published: 3 years ago
  • Duration: 3:30
  • By
The future of customer experience

BlackBerry takes a look into the future of customer experience. This videos depicts what the future of retailing could look like in the ...


10. 5 Essential Customer Service Trends for Contact Centres in 2017

  • Published: 1 year ago
  • Duration: 1:01:48
  • By
5 Essential Customer Service Trends for Contact Centres in 2017

While some consumers are fully digital and expect to interact with customer service via online channels 24/7, others still prefer ...


11. NICE - Customer Experience of the Future

  • Published: 1 year ago
  • Duration: 5:47
  • By
NICE - Customer Experience of the Future

When the world's leading companies want to improve their business performance, increase their operational efficiency, prevent ...


12. A year after 2020. From a customer's perspective HD

  • Published: 1 year ago
  • Duration: 2:41
  • By
A year after 2020. From a customer's perspective HD

Many companies have a 2020 growth agenda. As does GPV. But what is the practical outcome of the strategic work? How will it ...


13. 2020 Ideal Spaces: The Customer Journey

  • Published: 1 year ago
  • Duration: 2:18
  • By

14. Empowering Customer Experience Professionals with AI Apps

  • Published: 1 year ago
  • Duration: 2:19
  • By
Empowering Customer Experience Professionals with AI Apps

Innovative marketing, commerce, service, and sales apps enable smarter customer experiences that drive tangible and ...


15. Customer Experience Trends for 2020

  • Published: 2 years ago
  • Duration: 39:29
  • By
Customer Experience Trends for 2020

Chantel Botha, from Brandlove Customer Experience, delivered the following presentation at the CXDay 2015 that was held in ...



17. Avaya - The Future of Customer Experience: Retail Digital Consumer Experience

  • Published: 1 year ago
  • Duration: 2:38
  • By
Avaya - The Future of Customer Experience: Retail Digital Consumer Experience

See a glimpse of what a digital customer experience should look like and is possible TODAY with Avaya unified communications ...


18. The Future of Customer Experience |

  • Published: 7 months ago
  • Duration: 1:18
  • By
The Future of Customer Experience |

Per qualsiasi organizzazione di qualunque settore la sfida più difficile da vincere è diventata catturare l'attenzione dei ...


19. AI Powered Social Customer Support: Social Signals

  • Published: 2 months ago
  • Duration: 0:58
  • By
AI Powered Social Customer Support: Social Signals

Find tweets that need your attention amongst all the noise on Twitter with Freshdesk's Social Signals. Powered by artificial ...


20. Avaya - The Future of Customer Experience: Agent Experience

  • Published: 1 year ago
  • Duration: 3:56
  • By
Avaya - The Future of Customer Experience: Agent Experience

See a glimpse of what the agent experience in today's digital world can look like with Avaya unified communications and contact ...